{"id":172,"date":"2026-09-01T11:38:32","date_gmt":"2026-09-01T04:38:32","guid":{"rendered":"https:\/\/siteplore.com\/?page_id=172"},"modified":"2026-09-01T11:38:33","modified_gmt":"2026-09-01T04:38:33","slug":"training-support","status":"publish","type":"page","link":"https:\/\/siteplore.com\/index.php\/training-support\/","title":{"rendered":"Training &amp; Support"},"content":{"rendered":"\n<!-- =========================================================\n     SITEPLORE \u2014 TRAINING & SUPPORT\n     WordPress Custom HTML\n     ========================================================= -->\n\n<style>\n\n.ts-page {\n    --ts-yellow: #f7b900;\n    --ts-yellow-dark: #d99f00;\n    --ts-navy: #15213b;\n    --ts-blue: #214c88;\n    --ts-cyan: #31a9e1;\n    --ts-cyan-light: #dff5ff;\n    --ts-green: #19a974;\n    --ts-red: #d75c5c;\n    --ts-text: #202b3d;\n    --ts-muted: #667085;\n    --ts-border: #e4e9f0;\n    --ts-light: #f7f9fc;\n\n    font-family: inherit;\n    color: var(--ts-text);\n    line-height: 1.6;\n    overflow: hidden;\n}\n\n.ts-page *,\n.ts-page *::before,\n.ts-page *::after {\n    box-sizing: border-box;\n}\n\n.ts-page a {\n    text-decoration: none;\n}\n\n.ts-container {\n    width: min(1180px, calc(100% - 40px));\n    margin: 0 auto;\n}\n\n.ts-section {\n    padding: 88px 0;\n}\n\n.ts-light {\n    background: var(--ts-light);\n}\n\n.ts-dark {\n    color: white;\n    background:\n        radial-gradient(circle at 85% 15%, rgba(49,169,225,.18), transparent 28%),\n        radial-gradient(circle at 8% 85%, rgba(247,185,0,.08), transparent 22%),\n        linear-gradient(135deg, #111c34 0%, #1a2948 100%);\n}\n\n.ts-eyebrow {\n    display: inline-flex;\n    align-items: center;\n    gap: 9px;\n    margin-bottom: 14px;\n    color: var(--ts-blue);\n    text-transform: uppercase;\n    letter-spacing: 1.6px;\n    font-size: 13px;\n    font-weight: 800;\n}\n\n.ts-eyebrow::before {\n    content: \"\";\n    width: 28px;\n    height: 3px;\n    border-radius: 3px;\n    background: var(--ts-yellow);\n}\n\n.ts-dark .ts-eyebrow {\n    color: #8bd5f7;\n}\n\n.ts-title {\n    margin: 0;\n    color: var(--ts-navy);\n    font-size: clamp(32px,4vw,48px);\n    line-height: 1.12;\n    letter-spacing: -1px;\n}\n\n.ts-dark .ts-title {\n    color: white;\n}\n\n.ts-lead {\n    max-width: 860px;\n    margin: 22px 0 0;\n    color: var(--ts-muted);\n    font-size: 18px;\n    line-height: 1.75;\n}\n\n.ts-dark .ts-lead {\n    color: #c6d2e2;\n}\n\n\n\/* =========================================================\n   BUTTONS\n   ========================================================= *\/\n\n.ts-actions {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 14px;\n    margin-top: 34px;\n}\n\n.ts-btn {\n    min-height: 50px;\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    padding: 12px 23px;\n    border-radius: 7px;\n    font-size: 15px;\n    font-weight: 800;\n    transition: .2s ease;\n}\n\n.ts-btn-primary {\n    color: var(--ts-navy);\n    background: var(--ts-yellow);\n}\n\n.ts-btn-primary:hover {\n    color: var(--ts-navy);\n    background: #ffc729;\n    transform: translateY(-2px);\n}\n\n.ts-btn-secondary {\n    color: white;\n    border: 1px solid rgba(255,255,255,.34);\n    background: rgba(255,255,255,.05);\n}\n\n.ts-btn-secondary:hover {\n    color: white;\n    background: rgba(255,255,255,.11);\n}\n\n.ts-btn-dark {\n    color: white;\n    background: var(--ts-navy);\n}\n\n.ts-btn-dark:hover {\n    color: white;\n    background: #223459;\n}\n\n\n\/* =========================================================\n   HERO\n   ========================================================= *\/\n\n.ts-hero {\n    position: relative;\n    min-height: 710px;\n    display: flex;\n    align-items: center;\n    color: white;\n    background:\n        radial-gradient(circle at 80% 22%, rgba(49,169,225,.27), transparent 29%),\n        radial-gradient(circle at 91% 78%, rgba(247,185,0,.11), transparent 24%),\n        linear-gradient(135deg, #101a30 0%, #193158 58%, #174b70 100%);\n}\n\n.ts-hero::before {\n    content: \"\";\n    position: absolute;\n    inset: 0;\n    background-image:\n        linear-gradient(rgba(255,255,255,.025) 1px, transparent 1px),\n        linear-gradient(90deg, rgba(255,255,255,.025) 1px, transparent 1px);\n    background-size: 42px 42px;\n}\n\n.ts-hero-inner {\n    position: relative;\n    z-index: 2;\n    display: grid;\n    grid-template-columns: 1.03fr .97fr;\n    gap: 65px;\n    align-items: center;\n    padding: 90px 0;\n}\n\n.ts-badge {\n    display: inline-flex;\n    align-items: center;\n    gap: 10px;\n    padding: 8px 14px;\n    margin-bottom: 22px;\n    border-radius: 999px;\n    border: 1px solid rgba(255,255,255,.20);\n    background: rgba(255,255,255,.07);\n    color: #d8e7f7;\n    font-size: 13px;\n    font-weight: 800;\n}\n\n.ts-badge-dot {\n    width: 8px;\n    height: 8px;\n    border-radius: 50%;\n    background: var(--ts-yellow);\n    box-shadow: 0 0 0 5px rgba(247,185,0,.12);\n}\n\n.ts-hero h1 {\n    margin: 0;\n    color: white;\n    font-size: clamp(44px,5.8vw,70px);\n    line-height: 1.02;\n    letter-spacing: -2.2px;\n}\n\n.ts-hero h1 span {\n    color: var(--ts-yellow);\n}\n\n.ts-hero-copy {\n    max-width: 720px;\n    margin: 26px 0 0;\n    color: #d4e0ee;\n    font-size: 19px;\n    line-height: 1.75;\n}\n\n\n\/* =========================================================\n   HERO PANEL\n   ========================================================= *\/\n\n.ts-enable-panel {\n    padding: 27px;\n    border-radius: 18px;\n    background: rgba(12,27,50,.80);\n    border: 1px solid rgba(255,255,255,.14);\n    box-shadow: 0 30px 70px rgba(0,0,0,.25);\n    backdrop-filter: blur(12px);\n}\n\n.ts-panel-label {\n    color: #8bd5f7;\n    font-size: 12px;\n    font-weight: 900;\n    letter-spacing: 1.5px;\n    text-transform: uppercase;\n    margin-bottom: 20px;\n}\n\n.ts-enable-flow {\n    display: grid;\n    gap: 8px;\n}\n\n.ts-enable-item {\n    display: grid;\n    grid-template-columns: 42px 1fr;\n    gap: 13px;\n    align-items: center;\n    padding: 13px;\n    border-radius: 9px;\n    border: 1px solid rgba(255,255,255,.08);\n    background: rgba(255,255,255,.045);\n}\n\n.ts-enable-no {\n    width: 36px;\n    height: 36px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    border-radius: 8px;\n    color: #91dcfd;\n    background: rgba(49,169,225,.12);\n    font-size: 11px;\n    font-weight: 900;\n}\n\n.ts-enable-item strong {\n    display: block;\n    color: white;\n    font-size: 13px;\n}\n\n.ts-enable-item span {\n    display: block;\n    margin-top: 2px;\n    color: #9fb0c5;\n    font-size: 11px;\n}\n\n\n\/* =========================================================\n   PROBLEMS\n   ========================================================= *\/\n\n.ts-problem-grid {\n    display: grid;\n    grid-template-columns: repeat(3,1fr);\n    gap: 20px;\n    margin-top: 48px;\n}\n\n.ts-card {\n    padding: 28px;\n    border: 1px solid var(--ts-border);\n    border-radius: 13px;\n    background: white;\n}\n\n.ts-card-icon {\n    width: 46px;\n    height: 46px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    margin-bottom: 18px;\n    border-radius: 10px;\n    color: #b57e00;\n    background: #fff5d5;\n    font-weight: 900;\n}\n\n.ts-card h3 {\n    margin: 0 0 10px;\n    color: var(--ts-navy);\n    font-size: 19px;\n}\n\n.ts-card p {\n    margin: 0;\n    color: var(--ts-muted);\n    font-size: 14px;\n}\n\n\n\/* =========================================================\n   AUDIENCES\n   ========================================================= *\/\n\n.ts-audience-grid {\n    display: grid;\n    grid-template-columns: repeat(4,1fr);\n    gap: 18px;\n    margin-top: 48px;\n}\n\n.ts-audience {\n    padding: 25px;\n    border-radius: 13px;\n    border: 1px solid var(--ts-border);\n    background: white;\n}\n\n.ts-audience-symbol {\n    width: 43px;\n    height: 43px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    margin-bottom: 15px;\n    border-radius: 9px;\n    color: var(--ts-blue);\n    background: var(--ts-cyan-light);\n    font-size: 10px;\n    font-weight: 900;\n}\n\n.ts-audience h3 {\n    margin: 0 0 8px;\n    color: var(--ts-navy);\n    font-size: 17px;\n}\n\n.ts-audience p {\n    margin: 0;\n    color: var(--ts-muted);\n    font-size: 13px;\n}\n\n\n\/* =========================================================\n   TRAINING MODULES\n   ========================================================= *\/\n\n.ts-module-grid {\n    display: grid;\n    grid-template-columns: repeat(3,1fr);\n    gap: 18px;\n    margin-top: 48px;\n}\n\n.ts-module {\n    padding: 27px;\n    border-radius: 13px;\n    border: 1px solid rgba(255,255,255,.11);\n    background: rgba(255,255,255,.055);\n}\n\n.ts-module-no {\n    color: var(--ts-yellow);\n    font-size: 11px;\n    font-weight: 900;\n    letter-spacing: 1px;\n}\n\n.ts-module h3 {\n    margin: 11px 0 9px;\n    color: white;\n    font-size: 19px;\n}\n\n.ts-module p {\n    margin: 0;\n    color: #bdc9d9;\n    font-size: 13px;\n}\n\n.ts-tags {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 6px;\n    margin-top: 15px;\n}\n\n.ts-tag {\n    padding: 5px 8px;\n    border-radius: 4px;\n    background: rgba(255,255,255,.07);\n    color: #bcd9ea;\n    font-size: 10px;\n    font-weight: 700;\n}\n\n\n\/* =========================================================\n   ROLE-BASED LEARNING\n   ========================================================= *\/\n\n.ts-role-grid {\n    display: grid;\n    grid-template-columns: repeat(3,1fr);\n    gap: 20px;\n    margin-top: 48px;\n}\n\n.ts-role {\n    overflow: hidden;\n    border: 1px solid var(--ts-border);\n    border-radius: 14px;\n    background: white;\n}\n\n.ts-role-head {\n    padding: 23px;\n    color: white;\n    background: linear-gradient(135deg,#172541,#214c70);\n}\n\n.ts-role-head small {\n    display: block;\n    color: #8bd5f7;\n    font-size: 10px;\n    font-weight: 900;\n    text-transform: uppercase;\n    letter-spacing: 1px;\n}\n\n.ts-role-head h3 {\n    margin: 7px 0 0;\n    color: white;\n    font-size: 19px;\n}\n\n.ts-role-body {\n    padding: 23px;\n}\n\n.ts-role-body p {\n    margin: 0;\n    color: var(--ts-muted);\n    font-size: 13px;\n}\n\n.ts-role-body ul {\n    margin: 17px 0 0;\n    padding-left: 18px;\n    color: var(--ts-muted);\n    font-size: 12px;\n}\n\n.ts-role-body li {\n    margin: 7px 0;\n}\n\n\n\/* =========================================================\n   SUPPORT MODEL\n   ========================================================= *\/\n\n.ts-support-grid {\n    display: grid;\n    grid-template-columns: repeat(3,1fr);\n    gap: 18px;\n    margin-top: 48px;\n}\n\n.ts-support {\n    padding: 27px;\n    border: 1px solid var(--ts-border);\n    border-radius: 13px;\n    background: white;\n}\n\n.ts-support-type {\n    color: var(--ts-blue);\n    font-size: 10px;\n    font-weight: 900;\n    text-transform: uppercase;\n    letter-spacing: 1px;\n}\n\n.ts-support h3 {\n    margin: 9px 0 8px;\n    color: var(--ts-navy);\n    font-size: 19px;\n}\n\n.ts-support p {\n    margin: 0;\n    color: var(--ts-muted);\n    font-size: 13px;\n}\n\n\n\/* =========================================================\n   SUPPORT FLOW\n   ========================================================= *\/\n\n.ts-support-flow {\n    margin-top: 52px;\n}\n\n.ts-arch-row {\n    display: grid;\n    grid-template-columns:\n        1fr 30px\n        1fr 30px\n        1fr 30px\n        1fr 30px\n        1fr;\n}\n\n.ts-arch-box {\n    padding: 21px;\n    border-radius: 13px;\n    border: 1px solid rgba(255,255,255,.11);\n    background: rgba(255,255,255,.055);\n}\n\n.ts-arch-no {\n    color: var(--ts-yellow);\n    font-size: 10px;\n    font-weight: 900;\n    letter-spacing: 1.1px;\n}\n\n.ts-arch-box h3 {\n    margin: 10px 0 8px;\n    color: white;\n    font-size: 17px;\n}\n\n.ts-arch-box p {\n    margin: 0;\n    color: #bdc9d9;\n    font-size: 12px;\n}\n\n.ts-arch-arrow {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    color: var(--ts-yellow);\n    font-size: 20px;\n}\n\n\n\/* =========================================================\n   TROUBLESHOOTING\n   ========================================================= *\/\n\n.ts-trouble-grid {\n    display: grid;\n    grid-template-columns: repeat(2,1fr);\n    gap: 18px;\n    margin-top: 48px;\n}\n\n.ts-trouble {\n    display: grid;\n    grid-template-columns: 42px 1fr;\n    gap: 15px;\n    padding: 23px;\n    border: 1px solid var(--ts-border);\n    border-radius: 12px;\n    background: white;\n}\n\n.ts-trouble-icon {\n    width: 38px;\n    height: 38px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    border-radius: 50%;\n    color: var(--ts-green);\n    background: #eaf8f3;\n    font-weight: 900;\n}\n\n.ts-trouble h3 {\n    margin: 0 0 5px;\n    color: var(--ts-navy);\n    font-size: 16px;\n}\n\n.ts-trouble p {\n    margin: 0;\n    color: var(--ts-muted);\n    font-size: 13px;\n}\n\n\n\/* =========================================================\n   PRODUCTS\n   ========================================================= *\/\n\n.ts-product-grid {\n    display: grid;\n    grid-template-columns: repeat(3,1fr);\n    gap: 20px;\n    margin-top: 48px;\n}\n\n.ts-product {\n    padding: 29px;\n    border-radius: 14px;\n    border: 1px solid rgba(255,255,255,.11);\n    background: rgba(255,255,255,.055);\n}\n\n.ts-product-type {\n    color: #83d8fc;\n    font-size: 11px;\n    font-weight: 900;\n    letter-spacing: 1.1px;\n    text-transform: uppercase;\n}\n\n.ts-product h3 {\n    margin: 8px 0;\n    color: white;\n    font-size: 25px;\n}\n\n.ts-product p {\n    margin: 0;\n    color: #bdc9d9;\n    font-size: 13px;\n}\n\n.ts-product-link {\n    display: inline-block;\n    margin-top: 18px;\n    color: var(--ts-yellow);\n    font-size: 13px;\n    font-weight: 800;\n}\n\n\n\/* =========================================================\n   DELIVERABLES\n   ========================================================= *\/\n\n.ts-deliver-grid {\n    display: grid;\n    grid-template-columns: repeat(2,1fr);\n    gap: 18px;\n    margin-top: 48px;\n}\n\n.ts-deliver {\n    display: grid;\n    grid-template-columns: 42px 1fr;\n    gap: 15px;\n    padding: 24px;\n    border: 1px solid var(--ts-border);\n    border-radius: 12px;\n    background: white;\n}\n\n.ts-deliver-icon {\n    width: 38px;\n    height: 38px;\n    display: flex;\n    justify-content: center;\n    align-items: center;\n    border-radius: 50%;\n    color: var(--ts-green);\n    background: #eaf8f3;\n    font-weight: 900;\n}\n\n.ts-deliver h3 {\n    margin: 0 0 6px;\n    color: var(--ts-navy);\n    font-size: 16px;\n}\n\n.ts-deliver p {\n    margin: 0;\n    color: var(--ts-muted);\n    font-size: 13px;\n}\n\n\n\/* =========================================================\n   KNOWLEDGE LOOP\n   ========================================================= *\/\n\n.ts-knowledge-grid {\n    display: grid;\n    grid-template-columns: .9fr 1.1fr;\n    gap: 55px;\n    align-items: center;\n}\n\n.ts-knowledge-panel {\n    padding: 30px;\n    border-radius: 16px;\n    border: 1px solid rgba(255,255,255,.11);\n    background: rgba(255,255,255,.055);\n}\n\n.ts-knowledge-item {\n    padding: 16px 0;\n    border-bottom: 1px solid rgba(255,255,255,.08);\n}\n\n.ts-knowledge-item:last-child {\n    border-bottom: 0;\n}\n\n.ts-knowledge-item strong {\n    display: block;\n    color: white;\n    font-size: 15px;\n}\n\n.ts-knowledge-item span {\n    display: block;\n    margin-top: 4px;\n    color: #b9c5d5;\n    font-size: 13px;\n}\n\n\n\/* =========================================================\n   OUTCOMES\n   ========================================================= *\/\n\n.ts-outcome-grid {\n    display: grid;\n    grid-template-columns: repeat(3,1fr);\n    gap: 18px;\n    margin-top: 48px;\n}\n\n.ts-outcome {\n    padding: 27px;\n    border: 1px solid var(--ts-border);\n    border-radius: 13px;\n    background: white;\n}\n\n.ts-outcome-no {\n    color: var(--ts-yellow-dark);\n    font-size: 11px;\n    font-weight: 900;\n}\n\n.ts-outcome h3 {\n    margin: 10px 0 8px;\n    color: var(--ts-navy);\n    font-size: 18px;\n}\n\n.ts-outcome p {\n    margin: 0;\n    color: var(--ts-muted);\n    font-size: 13px;\n}\n\n\n\/* =========================================================\n   PROCESS\n   ========================================================= *\/\n\n.ts-process-grid {\n    display: grid;\n    grid-template-columns: repeat(5,1fr);\n    gap: 16px;\n    margin-top: 48px;\n}\n\n.ts-process {\n    padding: 24px;\n    border-radius: 13px;\n    border: 1px solid rgba(255,255,255,.11);\n    background: rgba(255,255,255,.055);\n}\n\n.ts-process-no {\n    color: var(--ts-yellow);\n    font-size: 29px;\n    line-height: 1;\n    font-weight: 900;\n}\n\n.ts-process h3 {\n    margin: 14px 0 7px;\n    color: white;\n    font-size: 16px;\n}\n\n.ts-process p {\n    margin: 0;\n    color: #bdc9d9;\n    font-size: 12px;\n}\n\n\n\/* =========================================================\n   ENGAGEMENT OPTIONS\n   ========================================================= *\/\n\n.ts-option-grid {\n    display: grid;\n    grid-template-columns: repeat(3,1fr);\n    gap: 20px;\n    margin-top: 48px;\n}\n\n.ts-option {\n    position: relative;\n    padding: 30px;\n    border: 1px solid var(--ts-border);\n    border-radius: 15px;\n    background: white;\n}\n\n.ts-option-featured {\n    border: 2px solid var(--ts-yellow);\n    transform: translateY(-6px);\n    box-shadow: 0 17px 42px rgba(20,35,60,.09);\n}\n\n.ts-option-badge {\n    position: absolute;\n    right: 18px;\n    top: 18px;\n    padding: 5px 9px;\n    border-radius: 999px;\n    color: #966c00;\n    background: #fff4cc;\n    font-size: 9px;\n    font-weight: 900;\n    text-transform: uppercase;\n}\n\n.ts-option-type {\n    color: var(--ts-blue);\n    font-size: 11px;\n    font-weight: 900;\n    letter-spacing: 1.1px;\n    text-transform: uppercase;\n}\n\n.ts-option h3 {\n    margin: 8px 0;\n    color: var(--ts-navy);\n    font-size: 24px;\n}\n\n.ts-option p {\n    margin: 0;\n    color: var(--ts-muted);\n    font-size: 13px;\n}\n\n.ts-option ul {\n    margin: 20px 0 0;\n    padding: 18px 0 0 18px;\n    border-top: 1px solid var(--ts-border);\n    color: var(--ts-muted);\n    font-size: 13px;\n}\n\n.ts-option li {\n    margin: 7px 0;\n}\n\n.ts-option .ts-btn {\n    width: 100%;\n    margin-top: 21px;\n}\n\n\n\/* =========================================================\n   SUPPORT BOUNDARY TABLE\n   ========================================================= *\/\n\n.ts-boundary {\n    margin-top: 48px;\n    overflow-x: auto;\n    border: 1px solid var(--ts-border);\n    border-radius: 14px;\n}\n\n.ts-boundary table {\n    width: 100%;\n    min-width: 810px;\n    border-collapse: collapse;\n    background: white;\n}\n\n.ts-boundary th,\n.ts-boundary td {\n    padding: 17px 20px;\n    text-align: left;\n    border-bottom: 1px solid var(--ts-border);\n}\n\n.ts-boundary th {\n    color: var(--ts-navy);\n    background: #f0f4f8;\n    font-size: 13px;\n}\n\n.ts-boundary td {\n    color: var(--ts-muted);\n    font-size: 13px;\n}\n\n.ts-boundary tr:last-child td {\n    border-bottom: 0;\n}\n\n.ts-yes {\n    color: var(--ts-green) !important;\n    font-weight: 800;\n}\n\n.ts-caution {\n    color: #b47d00 !important;\n    font-weight: 800;\n}\n\n\n\/* =========================================================\n   FAQ\n   ========================================================= *\/\n\n.ts-faq {\n    max-width: 900px;\n    margin-top: 44px;\n}\n\n.ts-faq details {\n    padding: 18px 0;\n    border-bottom: 1px solid var(--ts-border);\n}\n\n.ts-faq summary {\n    cursor: pointer;\n    list-style: none;\n    position: relative;\n    padding-right: 30px;\n    color: var(--ts-navy);\n    font-size: 16px;\n    font-weight: 800;\n}\n\n.ts-faq summary::-webkit-details-marker {\n    display: none;\n}\n\n.ts-faq summary::after {\n    content: \"+\";\n    position: absolute;\n    right: 0;\n    top: 0;\n    color: var(--ts-blue);\n    font-size: 22px;\n}\n\n.ts-faq details[open] summary::after {\n    content: \"\u2013\";\n}\n\n.ts-faq p {\n    max-width: 820px;\n    margin: 12px 0 3px;\n    color: var(--ts-muted);\n    font-size: 14px;\n}\n\n\n\/* =========================================================\n   CTA\n   ========================================================= *\/\n\n.ts-cta {\n    padding: 88px 0;\n    background:\n        radial-gradient(circle at 15% 50%, rgba(49,169,225,.17), transparent 30%),\n        linear-gradient(135deg,#172541,#213f69);\n}\n\n.ts-cta-inner {\n    display: grid;\n    grid-template-columns: 1fr auto;\n    gap: 45px;\n    align-items: center;\n}\n\n.ts-cta h2 {\n    max-width: 810px;\n    margin: 0;\n    color: white;\n    font-size: clamp(30px,4vw,45px);\n    line-height: 1.14;\n}\n\n.ts-cta h2 span {\n    color: var(--ts-yellow);\n}\n\n.ts-cta p {\n    max-width: 740px;\n    margin: 16px 0 0;\n    color: #c8d4e4;\n    font-size: 16px;\n}\n\n\n\/* =========================================================\n   RESPONSIVE\n   ========================================================= *\/\n\n@media (max-width:980px) {\n\n    .ts-hero-inner,\n    .ts-knowledge-grid,\n    .ts-cta-inner {\n        grid-template-columns:1fr;\n    }\n\n    .ts-problem-grid,\n    .ts-module-grid,\n    .ts-role-grid,\n    .ts-support-grid,\n    .ts-product-grid,\n    .ts-outcome-grid,\n    .ts-option-grid {\n        grid-template-columns:repeat(2,1fr);\n    }\n\n    .ts-audience-grid {\n        grid-template-columns:repeat(2,1fr);\n    }\n\n    .ts-process-grid {\n        grid-template-columns:repeat(3,1fr);\n    }\n\n    .ts-arch-row {\n        grid-template-columns:1fr;\n        gap:10px;\n    }\n\n    .ts-arch-arrow {\n        height:25px;\n        transform:rotate(90deg);\n    }\n}\n\n@media (max-width:640px) {\n\n    .ts-container {\n        width:min(100% - 28px,1180px);\n    }\n\n    .ts-section {\n        padding:65px 0;\n    }\n\n    .ts-hero-inner {\n        padding:70px 0;\n    }\n\n    .ts-problem-grid,\n    .ts-audience-grid,\n    .ts-module-grid,\n    .ts-role-grid,\n    .ts-support-grid,\n    .ts-trouble-grid,\n    .ts-product-grid,\n    .ts-deliver-grid,\n    .ts-outcome-grid,\n    .ts-process-grid,\n    .ts-option-grid {\n        grid-template-columns:1fr;\n    }\n\n    .ts-option-featured {\n        transform:none;\n    }\n\n    .ts-actions {\n        flex-direction:column;\n    }\n\n    .ts-btn {\n        width:100%;\n    }\n}\n\n<\/style>\n\n\n<div class=\"ts-page\">\n\n\n<!-- ========================================================\n     HERO\n     ======================================================== -->\n\n<section class=\"ts-hero\">\n\n    <div class=\"ts-container ts-hero-inner\">\n\n        <div>\n\n            <div class=\"ts-badge\">\n                <span class=\"ts-badge-dot\"><\/span>\n                Siteplore Training &#038; Support\n            <\/div>\n\n            <h1>\n                Make the Monitoring System\n                <span>Useful After Commissioning.<\/span>\n            <\/h1>\n\n            <p class=\"ts-hero-copy\">\n                Rekacipta helps operators, engineers,\n                maintenance teams and system administrators\n                understand how to use Siteplore effectively \u2014\n                from dashboards and historical trends\n                to alerts, field devices, basic troubleshooting\n                and continuous improvement of the monitoring workflow.\n            <\/p>\n\n\n            <div class=\"ts-actions\">\n\n                <a class=\"ts-btn ts-btn-primary\"\n                   href=\"https:\/\/wa.me\/628111222700?text=Hello%20Rekacipta%2C%20I%20would%20like%20to%20discuss%20Siteplore%20Training%20and%20Support.\"\n                   target=\"_blank\"\n                   rel=\"noopener\">\n                    Discuss Training &#038; Support \u2192\n                <\/a>\n\n                <a class=\"ts-btn ts-btn-secondary\"\n                   href=\"\/index.php\/pricing\">\n                    Explore Siteplore Plans\n                <\/a>\n\n            <\/div>\n\n        <\/div>\n\n\n        <div class=\"ts-enable-panel\">\n\n            <div class=\"ts-panel-label\">\n                Operational Enablement Loop\n            <\/div>\n\n\n            <div class=\"ts-enable-flow\">\n\n\n                <div class=\"ts-enable-item\">\n\n                    <div class=\"ts-enable-no\">01<\/div>\n\n                    <div>\n                        <strong>Understand the System<\/strong>\n                        <span>Assets \u2022 Measurements \u2022 Edge \u2022 Siteplore<\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"ts-enable-item\">\n\n                    <div class=\"ts-enable-no\">02<\/div>\n\n                    <div>\n                        <strong>Use the Data<\/strong>\n                        <span>Dashboard \u2022 Trend \u2022 Alert \u2022 Comparison<\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"ts-enable-item\">\n\n                    <div class=\"ts-enable-no\">03<\/div>\n\n                    <div>\n                        <strong>Interpret the Context<\/strong>\n                        <span>Normal \u2022 Change \u2022 Investigation \u2022 Limitation<\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"ts-enable-item\">\n\n                    <div class=\"ts-enable-no\">04<\/div>\n\n                    <div>\n                        <strong>Troubleshoot the Monitoring Path<\/strong>\n                        <span>Sensor \u2022 Communication \u2022 Edge \u2022 Platform<\/span>\n                    <\/div>\n\n                <\/div>\n\n\n                <div class=\"ts-enable-item\">\n\n                    <div class=\"ts-enable-no\">05<\/div>\n\n                    <div>\n                        <strong>Improve the Workflow<\/strong>\n                        <span>Feedback \u2022 Adjustment \u2022 Expansion<\/span>\n                    <\/div>\n\n                <\/div>\n\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     WHY TRAINING MATTERS\n     ======================================================== -->\n\n<section class=\"ts-section\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            The Adoption Gap\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            A monitoring platform can be technically successful\n            and still create little operational value.\n        <\/h2>\n\n        <p class=\"ts-lead\">\n            A commissioned system only becomes useful when the people\n            responsible for operations and maintenance understand\n            what is being measured, how to interpret changes,\n            which limitations matter and what action should follow\n            when the monitoring system identifies something unusual.\n        <\/p>\n\n\n        <div class=\"ts-problem-grid\">\n\n\n            <div class=\"ts-card\">\n\n                <div class=\"ts-card-icon\">01<\/div>\n\n                <h3>Dashboard Without Understanding<\/h3>\n\n                <p>\n                    Users can see values and charts\n                    but may not understand the engineering\n                    meaning behind them.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-card\">\n\n                <div class=\"ts-card-icon\">02<\/div>\n\n                <h3>Alerts Without Response<\/h3>\n\n                <p>\n                    Notifications create little value\n                    when the team does not know\n                    how they should be investigated.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-card\">\n\n                <div class=\"ts-card-icon\">03<\/div>\n\n                <h3>Knowledge Stays With the Project Team<\/h3>\n\n                <p>\n                    Important system knowledge may disappear\n                    when the commissioning team leaves.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-card\">\n\n                <div class=\"ts-card-icon\">04<\/div>\n\n                <h3>Minor Problems Become Support Tickets<\/h3>\n\n                <p>\n                    Basic communication or device issues\n                    may require external assistance\n                    when the local team lacks troubleshooting knowledge.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-card\">\n\n                <div class=\"ts-card-icon\">05<\/div>\n\n                <h3>Configuration Becomes Forgotten<\/h3>\n\n                <p>\n                    Asset mapping, sensor locations,\n                    alert logic and monitoring assumptions\n                    can become difficult to remember over time.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-card\">\n\n                <div class=\"ts-card-icon\">06<\/div>\n\n                <h3>Technology Changes but Workflow Does Not<\/h3>\n\n                <p>\n                    A new monitoring platform creates value\n                    only when operational routines evolve\n                    to use the new information.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     TARGET AUDIENCE\n     ======================================================== -->\n\n<section class=\"ts-section ts-light\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Role-Based Training\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Different users need different levels\n            of Siteplore knowledge.\n        <\/h2>\n\n        <p class=\"ts-lead\">\n            Training should match the responsibilities\n            of the people using the system instead of giving\n            every participant the same technical material.\n        <\/p>\n\n\n        <div class=\"ts-audience-grid\">\n\n\n            <div class=\"ts-audience\">\n\n                <div class=\"ts-audience-symbol\">OPS<\/div>\n\n                <h3>Operators<\/h3>\n\n                <p>\n                    Focus on dashboards,\n                    current condition, trends\n                    and escalation awareness.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-audience\">\n\n                <div class=\"ts-audience-symbol\">MNT<\/div>\n\n                <h3>Maintenance Teams<\/h3>\n\n                <p>\n                    Focus on equipment trends,\n                    alerts, field verification\n                    and maintenance investigation.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-audience\">\n\n                <div class=\"ts-audience-symbol\">ENG<\/div>\n\n                <h3>Engineers<\/h3>\n\n                <p>\n                    Focus on historical analysis,\n                    measurement context\n                    and engineering interpretation.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-audience\">\n\n                <div class=\"ts-audience-symbol\">ADM<\/div>\n\n                <h3>System Administrators<\/h3>\n\n                <p>\n                    Focus on configured assets,\n                    users, monitoring structure\n                    and approved administration activities.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     TRAINING MODULES\n     ======================================================== -->\n\n<section class=\"ts-section ts-dark\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Training Modules\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Learn the complete monitoring workflow,\n            not only where to click.\n        <\/h2>\n\n\n        <div class=\"ts-module-grid\">\n\n\n            <div class=\"ts-module\">\n\n                <div class=\"ts-module-no\">01<\/div>\n\n                <h3>Siteplore Fundamentals<\/h3>\n\n                <p>\n                    Understand the relationship between\n                    field measurement, edge device,\n                    connectivity and the monitoring platform.\n                <\/p>\n\n                <div class=\"ts-tags\">\n                    <span class=\"ts-tag\">Architecture<\/span>\n                    <span class=\"ts-tag\">Assets<\/span>\n                    <span class=\"ts-tag\">Data Flow<\/span>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-module\">\n\n                <div class=\"ts-module-no\">02<\/div>\n\n                <h3>Dashboard Navigation<\/h3>\n\n                <p>\n                    Use configured Siteplore views\n                    to review selected operational information.\n                <\/p>\n\n                <div class=\"ts-tags\">\n                    <span class=\"ts-tag\">Dashboard<\/span>\n                    <span class=\"ts-tag\">Asset View<\/span>\n                    <span class=\"ts-tag\">Site View<\/span>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-module\">\n\n                <div class=\"ts-module-no\">03<\/div>\n\n                <h3>Historical Trends<\/h3>\n\n                <p>\n                    Understand how to use historical\n                    information to compare equipment\n                    or operating periods.\n                <\/p>\n\n                <div class=\"ts-tags\">\n                    <span class=\"ts-tag\">Trend<\/span>\n                    <span class=\"ts-tag\">History<\/span>\n                    <span class=\"ts-tag\">Comparison<\/span>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-module\">\n\n                <div class=\"ts-module-no\">04<\/div>\n\n                <h3>Alerts &#038; Investigation<\/h3>\n\n                <p>\n                    Understand configured alerts\n                    and the intended first step\n                    when they occur.\n                <\/p>\n\n                <div class=\"ts-tags\">\n                    <span class=\"ts-tag\">Alert<\/span>\n                    <span class=\"ts-tag\">Escalation<\/span>\n                    <span class=\"ts-tag\">Investigation<\/span>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-module\">\n\n                <div class=\"ts-module-no\">05<\/div>\n\n                <h3>Measurement Context<\/h3>\n\n                <p>\n                    Understand units, sensor locations,\n                    operating context and known measurement limitations.\n                <\/p>\n\n                <div class=\"ts-tags\">\n                    <span class=\"ts-tag\">Units<\/span>\n                    <span class=\"ts-tag\">Sensor<\/span>\n                    <span class=\"ts-tag\">Context<\/span>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-module\">\n\n                <div class=\"ts-module-no\">06<\/div>\n\n                <h3>Basic Troubleshooting<\/h3>\n\n                <p>\n                    Identify whether an issue may originate\n                    from the field device, communication,\n                    edge layer or platform.\n                <\/p>\n\n                <div class=\"ts-tags\">\n                    <span class=\"ts-tag\">Sensor<\/span>\n                    <span class=\"ts-tag\">Network<\/span>\n                    <span class=\"ts-tag\">Edge<\/span>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-module\">\n\n                <div class=\"ts-module-no\">07<\/div>\n\n                <h3>Product-Specific Use<\/h3>\n\n                <p>\n                    Apply the workflow to RekaSense,\n                    PowerWatch or MachineGuard\n                    where included in the deployment.\n                <\/p>\n\n                <div class=\"ts-tags\">\n                    <span class=\"ts-tag\">RekaSense<\/span>\n                    <span class=\"ts-tag\">PowerWatch<\/span>\n                    <span class=\"ts-tag\">MachineGuard<\/span>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-module\">\n\n                <div class=\"ts-module-no\">08<\/div>\n\n                <h3>Operational Workflow<\/h3>\n\n                <p>\n                    Connect monitoring information\n                    to the customer&#8217;s existing inspection,\n                    maintenance or engineering process.\n                <\/p>\n\n                <div class=\"ts-tags\">\n                    <span class=\"ts-tag\">Workflow<\/span>\n                    <span class=\"ts-tag\">Maintenance<\/span>\n                    <span class=\"ts-tag\">Action<\/span>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-module\">\n\n                <div class=\"ts-module-no\">09<\/div>\n\n                <h3>System Limitations<\/h3>\n\n                <p>\n                    Understand what Siteplore does,\n                    what it does not do\n                    and when additional engineering is required.\n                <\/p>\n\n                <div class=\"ts-tags\">\n                    <span class=\"ts-tag\">Scope<\/span>\n                    <span class=\"ts-tag\">Boundary<\/span>\n                    <span class=\"ts-tag\">Engineering<\/span>\n                <\/div>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     ROLE-BASED CURRICULUM\n     ======================================================== -->\n\n<section class=\"ts-section\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Training by Responsibility\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Teach each team what they need\n            to operate the monitoring workflow effectively.\n        <\/h2>\n\n\n        <div class=\"ts-role-grid\">\n\n\n            <div class=\"ts-role\">\n\n                <div class=\"ts-role-head\">\n\n                    <small>Operational User<\/small>\n\n                    <h3>\n                        Operator Training\n                    <\/h3>\n\n                <\/div>\n\n\n                <div class=\"ts-role-body\">\n\n                    <p>\n                        For people who primarily use Siteplore\n                        to understand current operating conditions.\n                    <\/p>\n\n                    <ul>\n                        <li>Dashboard navigation<\/li>\n                        <li>Current status review<\/li>\n                        <li>Historical trend basics<\/li>\n                        <li>Alert awareness<\/li>\n                        <li>Escalation workflow<\/li>\n                    <\/ul>\n\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-role\">\n\n                <div class=\"ts-role-head\">\n\n                    <small>Technical User<\/small>\n\n                    <h3>\n                        Engineer &#038; Maintenance Training\n                    <\/h3>\n\n                <\/div>\n\n\n                <div class=\"ts-role-body\">\n\n                    <p>\n                        For personnel responsible\n                        for investigating changes and planning action.\n                    <\/p>\n\n                    <ul>\n                        <li>Measurement interpretation<\/li>\n                        <li>Trend comparison<\/li>\n                        <li>Condition review<\/li>\n                        <li>Basic troubleshooting<\/li>\n                        <li>Engineering limitations<\/li>\n                    <\/ul>\n\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-role\">\n\n                <div class=\"ts-role-head\">\n\n                    <small>System Responsibility<\/small>\n\n                    <h3>\n                        Administrator Training\n                    <\/h3>\n\n                <\/div>\n\n\n                <div class=\"ts-role-body\">\n\n                    <p>\n                        For designated personnel responsible\n                        for approved Siteplore administration activities.\n                    <\/p>\n\n                    <ul>\n                        <li>System structure<\/li>\n                        <li>Asset and measurement context<\/li>\n                        <li>User-management concepts<\/li>\n                        <li>Configuration awareness<\/li>\n                        <li>Support escalation<\/li>\n                    <\/ul>\n\n                <\/div>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     SUPPORT MODEL\n     ======================================================== -->\n\n<section class=\"ts-section ts-light\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Operational Support\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Support the monitoring system\n            after project handover.\n        <\/h2>\n\n        <p class=\"ts-lead\">\n            Support can be structured around the deployed\n            Siteplore scope, customer responsibilities\n            and level of assistance required.\n            Response commitments and service windows\n            are defined only when included in the commercial agreement.\n        <\/p>\n\n\n        <div class=\"ts-support-grid\">\n\n\n            <div class=\"ts-support\">\n\n                <div class=\"ts-support-type\">\n                    Technical Assistance\n                <\/div>\n\n                <h3>\n                    Monitoring Support\n                <\/h3>\n\n                <p>\n                    Assistance with agreed Siteplore\n                    monitoring functions and configuration questions.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-support\">\n\n                <div class=\"ts-support-type\">\n                    Field \/ Device Investigation\n                <\/div>\n\n                <h3>\n                    Troubleshooting Support\n                <\/h3>\n\n                <p>\n                    Support structured investigation\n                    when selected field-to-platform\n                    monitoring paths stop behaving as expected.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-support\">\n\n                <div class=\"ts-support-type\">\n                    User Enablement\n                <\/div>\n\n                <h3>\n                    Refresher Training\n                <\/h3>\n\n                <p>\n                    Repeat or update training\n                    for new personnel or changed monitoring workflows.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-support\">\n\n                <div class=\"ts-support-type\">\n                    Engineering Review\n                <\/div>\n\n                <h3>\n                    Monitoring Review<\/h3>\n\n                <p>\n                    Review whether configured\n                    monitoring remains aligned with\n                    the operational objective.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-support\">\n\n                <div class=\"ts-support-type\">\n                    System Evolution\n                <\/div>\n\n                <h3>\n                    Expansion Support\n                <\/h3>\n\n                <p>\n                    Evaluate additional assets,\n                    sensors or monitoring domains\n                    as the deployment grows.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-support\">\n\n                <div class=\"ts-support-type\">\n                    Knowledge Continuity\n                <\/div>\n\n                <h3>\n                    Documentation Support\n                <\/h3>\n\n                <p>\n                    Maintain appropriate knowledge\n                    of configured monitoring scope\n                    as agreed for the project.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     SUPPORT WORKFLOW\n     ======================================================== -->\n\n<section class=\"ts-section ts-dark\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Support Workflow\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Troubleshoot systematically \u2014\n            from measurement source to user view.\n        <\/h2>\n\n\n        <div class=\"ts-support-flow\">\n\n            <div class=\"ts-arch-row\">\n\n\n                <div class=\"ts-arch-box\">\n\n                    <div class=\"ts-arch-no\">\n                        01 \u2014 OBSERVE\n                    <\/div>\n\n                    <h3>\n                        Identify the Issue\n                    <\/h3>\n\n                    <p>\n                        Define what has changed\n                        or is no longer behaving as expected.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"ts-arch-arrow\">\u2192<\/div>\n\n\n                <div class=\"ts-arch-box\">\n\n                    <div class=\"ts-arch-no\">\n                        02 \u2014 SOURCE\n                    <\/div>\n\n                    <h3>\n                        Check Measurement\n                    <\/h3>\n\n                    <p>\n                        Review sensor,\n                        meter or original data source.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"ts-arch-arrow\">\u2192<\/div>\n\n\n                <div class=\"ts-arch-box\">\n\n                    <div class=\"ts-arch-no\">\n                        03 \u2014 PATH\n                    <\/div>\n\n                    <h3>\n                        Check Connectivity\n                    <\/h3>\n\n                    <p>\n                        Review edge device\n                        and communication path.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"ts-arch-arrow\">\u2192<\/div>\n\n\n                <div class=\"ts-arch-box\">\n\n                    <div class=\"ts-arch-no\">\n                        04 \u2014 PLATFORM\n                    <\/div>\n\n                    <h3>\n                        Check Siteplore\n                    <\/h3>\n\n                    <p>\n                        Review configured\n                        monitoring and historical data.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"ts-arch-arrow\">\u2192<\/div>\n\n\n                <div class=\"ts-arch-box\">\n\n                    <div class=\"ts-arch-no\">\n                        05 \u2014 RESOLVE\n                    <\/div>\n\n                    <h3>\n                        Correct or Escalate\n                    <\/h3>\n\n                    <p>\n                        Apply approved action\n                        or escalate for further engineering.\n                    <\/p>\n\n                <\/div>\n\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     TROUBLESHOOTING SKILLS\n     ======================================================== -->\n\n<section class=\"ts-section\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Practical Troubleshooting\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Help the local team distinguish\n            a monitoring issue from a real equipment issue.\n        <\/h2>\n\n\n        <div class=\"ts-trouble-grid\">\n\n\n            <div class=\"ts-trouble\">\n\n                <div class=\"ts-trouble-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Sensor Reading Review<\/h3>\n                    <p>\n                        Check whether a suspicious\n                        value is plausible for the actual condition.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-trouble\">\n\n                <div class=\"ts-trouble-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Communication Status<\/h3>\n                    <p>\n                        Distinguish missing data\n                        from a genuine process or asset change.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-trouble\">\n\n                <div class=\"ts-trouble-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Historical Comparison<\/h3>\n                    <p>\n                        Compare current behavior\n                        with recent or relevant historical trends.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-trouble\">\n\n                <div class=\"ts-trouble-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Operating Context<\/h3>\n                    <p>\n                        Review whether load,\n                        state or process conditions have changed.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-trouble\">\n\n                <div class=\"ts-trouble-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Configuration Awareness<\/h3>\n                    <p>\n                        Understand configured units,\n                        mapping and alert assumptions.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-trouble\">\n\n                <div class=\"ts-trouble-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Escalation Criteria<\/h3>\n                    <p>\n                        Recognize when the issue requires\n                        engineering, instrumentation,\n                        network or OEM support.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     SITEPLORE PRODUCTS\n     ======================================================== -->\n\n<section class=\"ts-section ts-dark\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Product-Specific Training\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Train users around the actual\n            Siteplore products deployed at the site.\n        <\/h2>\n\n\n        <div class=\"ts-product-grid\">\n\n\n            <div class=\"ts-product\">\n\n                <div class=\"ts-product-type\">\n                    Multi-Sensor Monitoring\n                <\/div>\n\n                <h3>\n                    RekaSense\n                <\/h3>\n\n                <p>\n                    Understand connected sensors,\n                    measurement context,\n                    field communication and monitoring views.\n                <\/p>\n\n                <a class=\"ts-product-link\"\n                   href=\"\/index.php\/rekasense\">\n                    Explore RekaSense \u2192\n                <\/a>\n\n            <\/div>\n\n\n            <div class=\"ts-product\">\n\n                <div class=\"ts-product-type\">\n                    Electrical &#038; Energy\n                <\/div>\n\n                <h3>\n                    PowerWatch\n                <\/h3>\n\n                <p>\n                    Understand electrical measurements,\n                    energy trends, load behavior\n                    and relevant meter limitations.\n                <\/p>\n\n                <a class=\"ts-product-link\"\n                   href=\"\/index.php\/powerwatch\">\n                    Explore PowerWatch \u2192\n                <\/a>\n\n            <\/div>\n\n\n            <div class=\"ts-product\">\n\n                <div class=\"ts-product-type\">\n                    Condition Monitoring\n                <\/div>\n\n                <h3>\n                    MachineGuard\n                <\/h3>\n\n                <p>\n                    Understand condition trends,\n                    warnings, operating context\n                    and the boundary between monitoring\n                    and machinery protection.\n                <\/p>\n\n                <a class=\"ts-product-link\"\n                   href=\"\/index.php\/machineguard\">\n                    Explore MachineGuard \u2192\n                <\/a>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     DELIVERABLES\n     ======================================================== -->\n\n<section class=\"ts-section\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            What You Receive\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Training should transfer useful operational knowledge.\n        <\/h2>\n\n        <p class=\"ts-lead\">\n            Exact deliverables depend on the deployed\n            Siteplore configuration, participant roles\n            and agreed support scope.\n        <\/p>\n\n\n        <div class=\"ts-deliver-grid\">\n\n\n            <div class=\"ts-deliver\">\n\n                <div class=\"ts-deliver-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Training Plan<\/h3>\n                    <p>\n                        Role-based training scope\n                        aligned with the deployed system.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-deliver\">\n\n                <div class=\"ts-deliver-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>System Orientation<\/h3>\n                    <p>\n                        Explanation of the configured\n                        Siteplore monitoring architecture.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-deliver\">\n\n                <div class=\"ts-deliver-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Operational Walkthrough<\/h3>\n                    <p>\n                        Demonstration of relevant\n                        dashboards, trends and monitoring workflows.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-deliver\">\n\n                <div class=\"ts-deliver-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Alert Interpretation Guidance<\/h3>\n                    <p>\n                        Explanation of configured\n                        monitoring alerts and intended response.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-deliver\">\n\n                <div class=\"ts-deliver-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Troubleshooting Guidance<\/h3>\n                    <p>\n                        Basic structured approach\n                        for common monitoring issues.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-deliver\">\n\n                <div class=\"ts-deliver-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Reference Material<\/h3>\n                    <p>\n                        Appropriate operating\n                        or training material where included in scope.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-deliver\">\n\n                <div class=\"ts-deliver-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Known Limitation Review<\/h3>\n                    <p>\n                        Explanation of important technical\n                        boundaries affecting interpretation.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n            <div class=\"ts-deliver\">\n\n                <div class=\"ts-deliver-icon\">\u2713<\/div>\n\n                <div>\n                    <h3>Support Escalation Path<\/h3>\n                    <p>\n                        Defined path for requesting\n                        additional technical assistance\n                        where included.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     KNOWLEDGE CONTINUITY\n     ======================================================== -->\n\n<section class=\"ts-section ts-dark\">\n\n    <div class=\"ts-container ts-knowledge-grid\">\n\n        <div>\n\n            <div class=\"ts-eyebrow\">\n                Knowledge Continuity\n            <\/div>\n\n            <h2 class=\"ts-title\">\n                The system should remain understandable\n                even when personnel change.\n            <\/h2>\n\n            <p class=\"ts-lead\">\n                Operational monitoring is a long-term capability.\n                Training, documentation and structured support\n                help prevent the Siteplore deployment from becoming\n                a system that only the original project team understands.\n            <\/p>\n\n        <\/div>\n\n\n        <div class=\"ts-knowledge-panel\">\n\n\n            <div class=\"ts-knowledge-item\">\n\n                <strong>Asset &#038; Measurement Context<\/strong>\n\n                <span>\n                    Preserve an understandable relationship\n                    between assets and monitored parameters.\n                <\/span>\n\n            <\/div>\n\n\n            <div class=\"ts-knowledge-item\">\n\n                <strong>Configuration Awareness<\/strong>\n\n                <span>\n                    Keep appropriate knowledge\n                    of relevant project configuration.\n                <\/span>\n\n            <\/div>\n\n\n            <div class=\"ts-knowledge-item\">\n\n                <strong>Known Limitations<\/strong>\n\n                <span>\n                    Ensure future users understand\n                    important assumptions and boundaries.\n                <\/span>\n\n            <\/div>\n\n\n            <div class=\"ts-knowledge-item\">\n\n                <strong>New Personnel Onboarding<\/strong>\n\n                <span>\n                    Support knowledge transfer\n                    when responsibility moves to new personnel.\n                <\/span>\n\n            <\/div>\n\n\n            <div class=\"ts-knowledge-item\">\n\n                <strong>Continuous Improvement<\/strong>\n\n                <span>\n                    Use operating experience to identify\n                    useful changes to monitoring workflows.\n                <\/span>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     OUTCOMES\n     ======================================================== -->\n\n<section class=\"ts-section ts-light\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Operational Value\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            A better-trained team extracts more value\n            from the same monitoring infrastructure.\n        <\/h2>\n\n\n        <div class=\"ts-outcome-grid\">\n\n\n            <div class=\"ts-outcome\">\n\n                <div class=\"ts-outcome-no\">01<\/div>\n\n                <h3>Faster User Adoption<\/h3>\n\n                <p>\n                    Help teams become comfortable\n                    using the deployed monitoring workflow.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-outcome\">\n\n                <div class=\"ts-outcome-no\">02<\/div>\n\n                <h3>Better Data Interpretation<\/h3>\n\n                <p>\n                    Reduce confusion around\n                    measurements, trends and alerts.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-outcome\">\n\n                <div class=\"ts-outcome-no\">03<\/div>\n\n                <h3>More Effective Investigation<\/h3>\n\n                <p>\n                    Improve the first response\n                    to meaningful monitoring changes.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-outcome\">\n\n                <div class=\"ts-outcome-no\">04<\/div>\n\n                <h3>Reduced Knowledge Dependency<\/h3>\n\n                <p>\n                    Reduce dependence on one\n                    individual who understands the system.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-outcome\">\n\n                <div class=\"ts-outcome-no\">05<\/div>\n\n                <h3>Better Support Escalation<\/h3>\n\n                <p>\n                    Help local teams provide\n                    more useful information when support is required.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-outcome\">\n\n                <div class=\"ts-outcome-no\">06<\/div>\n\n                <h3>Longer-Term Monitoring Value<\/h3>\n\n                <p>\n                    Keep the monitoring workflow\n                    aligned with operational use after commissioning.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     DELIVERY PROCESS\n     ======================================================== -->\n\n<section class=\"ts-section ts-dark\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Training &#038; Support Process\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Transfer knowledge, validate understanding,\n            then support continued use.\n        <\/h2>\n\n\n        <div class=\"ts-process-grid\">\n\n\n            <div class=\"ts-process\">\n\n                <div class=\"ts-process-no\">01<\/div>\n\n                <h3>Assess<\/h3>\n\n                <p>\n                    Identify user roles\n                    and required knowledge.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-process\">\n\n                <div class=\"ts-process-no\">02<\/div>\n\n                <h3>Prepare<\/h3>\n\n                <p>\n                    Align training\n                    with the deployed configuration.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-process\">\n\n                <div class=\"ts-process-no\">03<\/div>\n\n                <h3>Train<\/h3>\n\n                <p>\n                    Deliver role-appropriate\n                    operational learning.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-process\">\n\n                <div class=\"ts-process-no\">04<\/div>\n\n                <h3>Handover<\/h3>\n\n                <p>\n                    Transfer relevant\n                    operating knowledge and references.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"ts-process\">\n\n                <div class=\"ts-process-no\">05<\/div>\n\n                <h3>Support<\/h3>\n\n                <p>\n                    Provide agreed assistance\n                    as the system remains in use.\n                <\/p>\n\n            <\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     ENGAGEMENT OPTIONS\n     ======================================================== -->\n\n<section class=\"ts-section\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Engagement Options\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Match training and support\n            to the maturity of your Siteplore deployment.\n        <\/h2>\n\n        <p class=\"ts-lead\">\n            Commercial scope depends on the deployed products,\n            number and roles of participants, delivery format,\n            site requirements, documentation needs\n            and level of continuing support requested.\n        <\/p>\n\n\n        <div class=\"ts-option-grid\">\n\n\n            <!-- HANDOVER -->\n\n            <div class=\"ts-option\">\n\n                <div class=\"ts-option-type\">\n                    Project Completion\n                <\/div>\n\n                <h3>\n                    Handover Training\n                <\/h3>\n\n                <p>\n                    For new Siteplore deployments\n                    transitioning from project implementation\n                    into normal operational use.\n                <\/p>\n\n                <ul>\n                    <li>System orientation<\/li>\n                    <li>Dashboard walkthrough<\/li>\n                    <li>Configured alert explanation<\/li>\n                    <li>Basic troubleshooting<\/li>\n                    <li>Support escalation overview<\/li>\n                <\/ul>\n\n                <a class=\"ts-btn ts-btn-dark\"\n                   href=\"https:\/\/wa.me\/628111222700?text=Hello%20Rekacipta%2C%20I%20would%20like%20to%20discuss%20Siteplore%20Handover%20Training.\"\n                   target=\"_blank\"\n                   rel=\"noopener\">\n                    Discuss Handover Training\n                <\/a>\n\n            <\/div>\n\n\n\n            <!-- ROLE TRAINING -->\n\n            <div class=\"ts-option ts-option-featured\">\n\n                <div class=\"ts-option-badge\">\n                    Recommended\n                <\/div>\n\n                <div class=\"ts-option-type\">\n                    Operational Enablement\n                <\/div>\n\n                <h3>\n                    Role-Based Training\n                <\/h3>\n\n                <p>\n                    For organizations requiring\n                    more structured training for operators,\n                    engineers, maintenance teams or administrators.\n                <\/p>\n\n                <ul>\n                    <li>Role-based learning plan<\/li>\n                    <li>Site-specific monitoring context<\/li>\n                    <li>Trend &#038; alert interpretation<\/li>\n                    <li>Troubleshooting workflow<\/li>\n                    <li>Operational use cases<\/li>\n                <\/ul>\n\n                <a class=\"ts-btn ts-btn-primary\"\n                   href=\"https:\/\/wa.me\/628111222700?text=Hello%20Rekacipta%2C%20I%20would%20like%20to%20discuss%20role-based%20Siteplore%20training.\"\n                   target=\"_blank\"\n                   rel=\"noopener\">\n                    Request Training Program\n                <\/a>\n\n            <\/div>\n\n\n\n            <!-- SUPPORT -->\n\n            <div class=\"ts-option\">\n\n                <div class=\"ts-option-type\">\n                    Continuing Assistance\n                <\/div>\n\n                <h3>\n                    Ongoing Support\n                <\/h3>\n\n                <p>\n                    For customers requiring continuing\n                    technical assistance after deployment.\n                <\/p>\n\n                <ul>\n                    <li>Technical support scope<\/li>\n                    <li>Monitoring troubleshooting<\/li>\n                    <li>Configuration assistance<\/li>\n                    <li>Refresher knowledge transfer<\/li>\n                    <li>Expansion discussion<\/li>\n                <\/ul>\n\n                <a class=\"ts-btn ts-btn-dark\"\n                   href=\"https:\/\/wa.me\/628111222700?text=Hello%20Rekacipta%2C%20I%20would%20like%20to%20discuss%20ongoing%20Siteplore%20support.\"\n                   target=\"_blank\"\n                   rel=\"noopener\">\n                    Discuss Support Scope\n                <\/a>\n\n            <\/div>\n\n\n        <\/div>\n\n\n        <div class=\"ts-actions\">\n\n            <a class=\"ts-btn ts-btn-dark\"\n               href=\"\/index.php\/pricing\">\n                View Siteplore Pricing \u2192\n            <\/a>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     BOUNDARIES\n     ======================================================== -->\n\n<section class=\"ts-section ts-light\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Important Service Boundary\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Training enables users.\n            Support does not replace plant responsibility or specialist systems.\n        <\/h2>\n\n        <p class=\"ts-lead\">\n            Training and support cover the agreed Siteplore scope.\n            They should not be assumed to replace customer operations,\n            maintenance responsibilities, OEM support,\n            safety systems or specialist engineering services.\n        <\/p>\n\n\n        <div class=\"ts-boundary\">\n\n            <table>\n\n                <thead>\n\n                    <tr>\n                        <th>Activity<\/th>\n                        <th>Training &#038; Support<\/th>\n                        <th>Important Boundary<\/th>\n                    <\/tr>\n\n                <\/thead>\n\n\n                <tbody>\n\n\n                    <tr>\n                        <td>Siteplore user training<\/td>\n                        <td class=\"ts-yes\">Yes<\/td>\n                        <td>Aligned with agreed deployment scope<\/td>\n                    <\/tr>\n\n\n                    <tr>\n                        <td>Dashboard &#038; trend interpretation<\/td>\n                        <td class=\"ts-yes\">Yes<\/td>\n                        <td>Within available measurement context<\/td>\n                    <\/tr>\n\n\n                    <tr>\n                        <td>Basic monitoring troubleshooting<\/td>\n                        <td class=\"ts-yes\">Yes<\/td>\n                        <td>Further engineering may be required<\/td>\n                    <\/tr>\n\n\n                    <tr>\n                        <td>Product-specific training<\/td>\n                        <td class=\"ts-yes\">Where deployed<\/td>\n                        <td>Depends on project configuration<\/td>\n                    <\/tr>\n\n\n                    <tr>\n                        <td>Formal professional certification<\/td>\n                        <td class=\"ts-caution\">Not automatically<\/td>\n                        <td>Requires separately defined certification program<\/td>\n                    <\/tr>\n\n\n                    <tr>\n                        <td>24\/7 support<\/td>\n                        <td class=\"ts-caution\">Not implied<\/td>\n                        <td>Service window must be contractually defined<\/td>\n                    <\/tr>\n\n\n                    <tr>\n                        <td>Guaranteed response time<\/td>\n                        <td class=\"ts-caution\">Not implied<\/td>\n                        <td>SLA must be explicitly agreed<\/td>\n                    <\/tr>\n\n\n                    <tr>\n                        <td>OEM equipment repair<\/td>\n                        <td class=\"ts-caution\">Not automatically<\/td>\n                        <td>OEM \/ specialist support may be required<\/td>\n                    <\/tr>\n\n\n                    <tr>\n                        <td>Plant operational responsibility<\/td>\n                        <td class=\"ts-caution\">No<\/td>\n                        <td>Remains with customer&#8217;s authorized organization<\/td>\n                    <\/tr>\n\n\n                    <tr>\n                        <td>Safety \/ protection system responsibility<\/td>\n                        <td class=\"ts-caution\">No<\/td>\n                        <td>Dedicated engineered systems remain responsible<\/td>\n                    <\/tr>\n\n\n                <\/tbody>\n\n            <\/table>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     FAQ\n     ======================================================== -->\n\n<section class=\"ts-section\">\n\n    <div class=\"ts-container\">\n\n        <div class=\"ts-eyebrow\">\n            Frequently Asked Questions\n        <\/div>\n\n        <h2 class=\"ts-title\">\n            Training &#038; Support FAQ\n        <\/h2>\n\n\n        <div class=\"ts-faq\">\n\n\n            <details>\n\n                <summary>\n                    Is training included with every Siteplore project?\n                <\/summary>\n\n                <p>\n                    Training scope depends on the commercial agreement.\n                    Basic handover may be included in some implementation\n                    scopes, while more structured role-based training\n                    should be explicitly defined where required.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Can training be customized to our facility?\n                <\/summary>\n\n                <p>\n                    Yes. Training is most useful when it reflects\n                    the actual assets, measurements, dashboards\n                    and workflows configured for the site.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Can operators and engineers receive different training?\n                <\/summary>\n\n                <p>\n                    Yes. Operator, maintenance, engineering\n                    and administrator roles can have different\n                    learning objectives and technical depth.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Can you train our team on MachineGuard?\n                <\/summary>\n\n                <p>\n                    Yes where MachineGuard is part of the deployed scope.\n                    Training can cover condition-monitoring views,\n                    trends, warnings, operating context\n                    and important system limitations.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Can you train our team on PowerWatch?\n                <\/summary>\n\n                <p>\n                    Yes where PowerWatch is deployed.\n                    Training can cover relevant electrical measurements,\n                    energy trends, comparison and interpretation\n                    within the available metering scope.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Can you train our team on RekaSense?\n                <\/summary>\n\n                <p>\n                    Yes. Training can include sensor context,\n                    field-device communication,\n                    monitoring views and basic troubleshooting\n                    appropriate to the deployed configuration.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Does training certify our technicians?\n                <\/summary>\n\n                <p>\n                    Not automatically. Siteplore training\n                    is intended for knowledge transfer and operational enablement.\n                    Formal certification requires a separately defined\n                    certification framework where applicable.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Can support be provided remotely?\n                <\/summary>\n\n                <p>\n                    Remote support can be considered\n                    where the issue, system access,\n                    customer policy and technical conditions permit it.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Can Rekacipta provide on-site support?\n                <\/summary>\n\n                <p>\n                    On-site support can be scoped\n                    where physical inspection or field work is required.\n                    Travel, access and site requirements\n                    should be included in the commercial scope.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Is 24\/7 support available?\n                <\/summary>\n\n                <p>\n                    No 24\/7 commitment should be assumed\n                    unless a specific support arrangement,\n                    service window and commercial agreement\n                    explicitly define it.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    What happens if a sensor stops sending data?\n                <\/summary>\n\n                <p>\n                    Troubleshooting can begin by checking\n                    the measurement source, power, communication,\n                    edge device and Siteplore data path.\n                    Field intervention or specialist support\n                    may be required depending on the cause.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Does support include replacing failed hardware?\n                <\/summary>\n\n                <p>\n                    Hardware replacement should only be considered\n                    included where it is explicitly part\n                    of the agreed support scope.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Can training be repeated when new employees join?\n                <\/summary>\n\n                <p>\n                    Yes. Refresher or onboarding training\n                    can be arranged as a separate or ongoing\n                    support activity.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Can the training include data analytics?\n                <\/summary>\n\n                <p>\n                    Yes where the deployed Siteplore scope\n                    includes analytical workflows and suitable data.\n                    The training depth can be adjusted\n                    for engineering or management users.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    Can support include changing dashboards or alerts?\n                <\/summary>\n\n                <p>\n                    Configuration changes can be considered\n                    within an agreed support or improvement scope.\n                    Changes should be reviewed against\n                    the operational objective before implementation.\n                <\/p>\n\n            <\/details>\n\n\n            <details>\n\n                <summary>\n                    How should we start?\n                <\/summary>\n\n                <p>\n                    Identify the Siteplore products already deployed,\n                    the people who will use them,\n                    the level of technical knowledge required\n                    and whether the need is initial handover,\n                    structured role-based training,\n                    troubleshooting support or ongoing assistance.\n                <\/p>\n\n            <\/details>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<!-- ========================================================\n     FINAL CTA\n     ======================================================== -->\n\n<section class=\"ts-cta\">\n\n    <div class=\"ts-container ts-cta-inner\">\n\n        <div>\n\n            <h2>\n                Do not let your monitoring system\n                <span>become a dashboard nobody fully understands.<\/span>\n            <\/h2>\n\n            <p>\n                Rekacipta can help your operators,\n                maintenance teams and engineers understand\n                the deployed Siteplore system, interpret its information,\n                troubleshoot the monitoring path and continue\n                improving how operational data is used after commissioning.\n            <\/p>\n\n        <\/div>\n\n\n        <div class=\"ts-actions\">\n\n            <a class=\"ts-btn ts-btn-primary\"\n               href=\"https:\/\/wa.me\/628111222700?text=Hello%20Rekacipta%2C%20I%20would%20like%20to%20discuss%20Siteplore%20Training%20and%20Support.\"\n               target=\"_blank\"\n               rel=\"noopener\">\n                Discuss Training &#038; Support \u2192\n            <\/a>\n\n            <a class=\"ts-btn ts-btn-secondary\"\n               href=\"\/index.php\/pricing\">\n                View Siteplore Plans\n            <\/a>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Siteplore Training &#038; Support Make the Monitoring System Useful After Commissioning. Rekacipta helps operators, engineers, maintenance teams and system administrators understand how to use Siteplore effectively \u2014 from dashboards and historical trends to alerts, field devices, basic troubleshooting and continuous improvement of the monitoring workflow. Discuss Training &#038; Support \u2192 Explore Siteplore Plans Operational Enablement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/siteplore.com\/index.php\/wp-json\/wp\/v2\/pages\/172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/siteplore.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/siteplore.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/siteplore.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/siteplore.com\/index.php\/wp-json\/wp\/v2\/comments?post=172"}],"version-history":[{"count":1,"href":"https:\/\/siteplore.com\/index.php\/wp-json\/wp\/v2\/pages\/172\/revisions"}],"predecessor-version":[{"id":173,"href":"https:\/\/siteplore.com\/index.php\/wp-json\/wp\/v2\/pages\/172\/revisions\/173"}],"wp:attachment":[{"href":"https:\/\/siteplore.com\/index.php\/wp-json\/wp\/v2\/media?parent=172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}